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Privacy Policy
 

PROTECTION OF PERSONAL DATA

The processing of personal data is necessary to fulfill contractual terms provided by the online trader or for the preceding steps to conclude a contract with an online trader.

CONTACT DETAILS OF THE PERSONAL DATA PROVIDER

The company empowered to process your personal data is JASSART SRL, located at Str. Peco 36, Botosani, with a unique identification number: 47750009, registered at the trade register belonging to Romania.

The contact details of the empowered are Str Peco 36, Botosani, with the email address office.argaiadesign@gmail.com.

The empowered has not appointed any person responsible for the protection of the processing of personal data.

According to the requirements of the General Data Protection Regulation (GDPR), JASSART SRL must securely and exclusively process the personal data you provide about yourself for the specified purposes.

LEGISLATION ON THE PROCESSING OF PERSONAL DATA

The processing of your data is necessary for the fulfillment of contractual terms concluded between you and the empowered, as well as for the steps preceding the conclusion of a contract between you and the empowered, as stipulated by Article 6(1)(b) of Regulation 2016/679 of the European Parliament and the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation).

PURPOSE OF PROCESSING PERSONAL DATA

The purpose of processing your personal data is to conclude a contract between you and the empowered or to execute measures by the empowered authority before concluding such a contract.

The purpose of data collection is to inform customers about the initiation, progress, and status of orders placed on the argaiadesign.com website, evaluate the products and services offered, and their promotion.

The purpose of collecting data is to provide users of the services offered on the argaiadesign.com website with the best quality information and services, as well as marketing, advertising, and publicity services.

The empowered will not make automated decisions free of human intervention as per Article 22 of the Regulation.

By providing your data in the order form, you expressly and unconditionally declare your acceptance for your data to be used for the processing and delivery of orders initiated on the www.argaiadesign.com website.

JASSART SRL processes personal customer data through automated and manual means, intended to issue service and product invoices, deliver placed orders, collect related claims, as well as resolve requests related to the company's activity.

Personal data will not be transferred abroad.

The data we process is solely the data provided by you.

Your refusal to provide the requested data may result in our inability to provide the requested services to you.

THIRD PARTIES INVOLVED IN OBTAINING PERSONAL DATA

Other parties involved in obtaining personal data will be courier or transport companies or any other persons involved in the delivery of purchased goods and parties involved in the successful completion of payments related to the purchase contract.

The registered information is intended for use by JASSART SRL and is communicated to the following recipients:

Courier Companies

Banking Companies

Public authorities (only if required for administrative or judicial proceedings).

JASSART SRL does not intend to transfer your data to third countries (outside the EU) or international organizations.

RETENTION PERIOD OF PERSONAL DATA

Personal data will be retained by the empowered for 2 years.

RIGHTS OF THE DATA SUBJECT

Under the General Data Protection Regulation (GDPR), you have the following rights:

Right to information

Right of access to data

Right to rectification of data

Right to object

Right to judicial remedy

Shipping
 

1. TRACKING YOUR ORDER

It is done using the tracking number received in the confirmation email after we ship the order.

 

2. SHIPPING METHODS

 International orders outside the European Union may be liable for taxes or tariffs upon entry to your country, these are the responsibility of the client. Customs and import duties are levied by the receiving country and are therefore the buyer’s responsibility. 

 

3. DELIVERY COSTS

The shipping cost in Bucharest, Romania has a fixed fee of 20 lei. 

The cost of the shipping of our stationery out of Bucharest is supported by the client and depends on the weight of the package and the delivery address. You will receive a separate invoice with the shipping cost after the package is assembled and weighed.

 

4. DELIVERY TERM

You will be notified when the parcel has left us. The transit time depends on the delivery address provided. It can be between 1-5 business days.

TRANSIT TIME:

Romania: 1-2 business days

EU: 1-2 business days

 

5. TERMS OF DELIVERY

JASSART SRL. will ensure proper packaging of the products and will ensure providing the proper documents. The customer will be contacted by telephone by courier in advance to obtain confirmation of his presence at the address and time selected at the time of the order validation on the site.

The customer must be present at the specified delivery address, in the selected time interval, otherwise, it will incur a transport fee related to a possible new delivery. The time interval can be modified only with the courier’s consent.

The delivery is deemed to be fulfilled by JASSART SRL once the customer receives the order at the address provided when the order was placed.

 

6. PRODUCT RECEPTION

The customer must sign the delivery voucher (AWB) submitted by the courier when it is delivered. The customer will also check whether the products are damaged or if anything is missing. Any technical or defective problems discovered at the opening of the package must be disclosed to us within 3 business days from the date it was delivered.

FAQ

  • WHAT IS THE MINIMUM QUANTITY?
    The minimum order quantity for invitations is 20 pieces, and you can add in increments of 5. Please note that we do not accept orders below this minimum requirement.
  • WHAT CAN BE CUSTOMIZED FOR THE INVITATIONS IN THE COLLECTION?
    Invitations in the Semi-Custom collection by Argaia Design can be personalized according to your preferences, including color choices, text content, font selection, paper type, and size options. We offer the flexibility of: Choosing different fonts that align with your style. Customizing the color palette to match your wedding theme. Selecting from various paper types to achieve the desired look and feel. Opting for different envelope types that complement your invitations. Adding or removing embellishments such as envelope liners, wraps, wax seals, ribbons, twine, or even custom liners and illustrations. Please note that we provide a maximum of 2 complimentary rounds of changing the design, following up with a fee.
  • CAN YOU DO SOMETHING COMPLETELY CUSTOM FOR AN EXACT VISION OF A SUITE OF WEDDING INVITATIONS?
    Absolutely! At Argaia Design, we specialize in creating personalized and unique wedding invitations. We would be delighted to collaborate with you to bring your dream wedding stationery to life. For more information on the customization process, please contact us on the mail at office.argaiadesign@gmail.com.
  • HOW SOON SHOULD I ORDER THE INVITATIONS?
    To ensure a smooth process, we recommend placing your order at least 3 months before the event for pre-designed invitations and at least 4 months before for fully custom invitations. This timeframe allows us to work closely with you to create and finalize the perfect design.
  • CAN YOU SEND ME A SAMPLE?
    Certainly! We understand the importance of seeing and feeling our invitations before making a decision. We offer a sample pack that includes examples of both printing and calligraphy methods, paper options, envelopes, and a selection of accessories such as wax seals, ribbons, and fine string. The sample pack is available starting at 10 euro, and it comes with 3 options of design to inspire from.
  • HOW LONG DOES IT TAKE TO GET MY INVITATIONS?
    After placing a semi-custom order, you will receive the digital proof within approximately 5 business days. This proof allows you to review the text framing, wording accuracy, and overall look of your chosen semi-custom selections. The production time for different methods is as follows: DIGITAL PRINTING: 10-15 working days from the final approval of the digital proof and payment confirmation. DIGITAL AND/OR CALLIGRAPHY: 15-25 business days from the final approval of the digital proof and payment confirmation. If you require a rush order, we can expedite the process to 5-7 working days for digital printing and 10 working days for calligraphy invitations . Please note that a rush fee will be charged for expedited orders. For full custom projects, please allow 10-15 working days for the digital proof stage and 25 days for production.
  • HOW IS THE PAYMENT DONE?
    Once you decide to proceed with your order, we will issue an invoice for the advance payment. This payment reserves your project in our calendar. The invitation payment can be made via credit card or bank transfer, as specified on the invoice. Our payment structure consists of a non-refundable 30% advance payment for semi-custom orders, and 35% advance payment for fully custom orders.
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